Privacy Policy

Effective January 1st, 2025



eps-DOUBLET (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

  • Identifiers: name, email, phone number, billing/shipping address.

  • Payment Information: credit/debit card details (processed securely via third-party payment processors; we do not store card numbers).

  • Order Information: products purchased, order history, preferences.

  • Technical Data: IP address, browser type, device identifiers, cookies, analytics data.

  • Marketing Preferences: your choices regarding email or SMS communications.

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders.

  • Communicate with you about orders, products, services, promotions, and updates.

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties for the limited purposes below:

  • Service Providers: shipping carriers, payment processors, IT/hosting, and email service providers.

  • Analytics & Marketing Partners: such as Google Analytics or social media advertising platforms (if applicable).

  • Legal Compliance: when required by law or to protect our rights.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable site functionality (shopping cart, account login).

  • Analyze site traffic and performance.

  • Deliver relevant advertising.

You may adjust your browser settings to refuse cookies. For EU/EEA visitors, we provide a cookie banner that allows you to manage consent.

5. Your Rights

Depending on your location, you may have the following rights:

If you are a U.S. resident (California, Virginia, Colorado, and other states with privacy laws):

  • Right to know what personal information we collect and how we use it.

  • Right to request deletion of your personal information.

  • Right to opt-out of sale or sharing of personal information (we do not sell data).

  • Right to non-discrimination for exercising your privacy rights.

If you are an EU/EEA resident (GDPR):

  • Right of access to your personal data.

  • Right to correction, deletion, and restriction of processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

To exercise your rights, please contact us (see Section 8).

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13 without parental consent.

8. Contact Us

If you have questions or wish to exercise your rights, contact us at:

eps-DOUBLET
Attn: Customer Service
14600 E 35th Place, Suite F

Aurora, CO 80011
Email: info@eps-doublet.com
Phone: +1 (303) 371 1717

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. If changes are material, we will notify you before they take effect.