Acceptance of Terms and Conditions
These Terms and Conditions govern your access to and use of this site. By accessing or using the site, you agree to be bound by these Terms, as well as any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services. All such additional terms are hereby incorporated by reference.
EPS Doublet reserves the right to update or modify these Terms and this Site at any time without prior notice. We encourage you to review these Terms each time you access the Site.
You also agree that we may provide all legal communications and notices electronically, either by posting them on the website or, at our discretion, by sending them to the email address you provided during registration. You may withdraw your consent to receive electronic communications by contacting customer care; however, if you do, you must discontinue use of your account.
General
All transactions on www.eps-doublet.com or by phone are governed by the laws of the State of Colorado. EPS Doublet is not responsible for delays or damages resulting from machinery breakdown, acts of God, or other uncontrollable events, including but not limited to war, riots, governmental actions, or embargoes.
All design tools and software available on www.eps-doublet.com are the property of EPS Doublet and its affiliates. Placement of an order constitutes acceptance of these Terms and Conditions.
Reservations
All orders are subject to acceptance by EPS Doublet. We reserve the right to reject any order at any time, for any reason, without liability. We also reserve the right to update product pricing at any time, including after an order is placed, in the event of pricing errors or material cost changes.
Returns
Due to the custom nature of our products, returns are not accepted once an order has been processed or shipped. Claims for defects, damages, or shortages must be submitted in writing within two (2) business days of order receipt. Only orders with confirmed production errors will be eligible for replacement. Used or mishandled items are not eligible for return or replacement.
Credit Card
If the customer's credit card is declined, the order will not be processed. If an order has shipped and the Buyer’s account becomes delinquent, the Buyer agrees to pay a monthly finance charge of 2% (24% APR) on the unpaid balance. If an account is past due, future orders will require prepayment unless other arrangements are made.
If EPS Doublet initiates legal action to enforce this agreement, the Buyer agrees to pay all reasonable attorney fees and associated legal costs.
Warranty
EPS Doublet provides no express or implied warranties. In the event of a confirmed production error, we may, at our discretion, offer a replacement or issue a credit.
Shipping
Shipping terms are F.O.B. Aurora, CO. EPS Doublet arranges shipping on the customer’s behalf. Customers are responsible for all shipping and handling charges. EPS Doublet is not liable for delays, damage, or loss once an order is in the carrier’s possession.
Limitation of Liability
EPS Doublet shall not be liable for any incidental, consequential, or financial damages arising from the use of our products or services. Customers agree to indemnify and hold harmless EPS Doublet and its affiliates from all claims relating to intellectual property, privacy violations, or other personal rights associated with materials submitted or used in production.
Cancellations and Refunds
Orders may not be cancelled once processing has begun. No refunds will be issued for processed or shipped orders.